FAQs/Returns/Shipping

Custom/Return/Shipping Info


How long does it take to receive items purchased?
Typically 7-14 BUSINESS DAYS after payment is received depending on arrival city & item. 
$12 HOODYS WILL BE RECEIVED BY FEB 14-21ST. NO EXCEPTIONS, NO RETURNS, NO EXCHANGES.
Business days are Monday-Friday. Orders made on weekend days will be processed the following Monday. Shipping labels are created before product is shipped most times to organize orders, this does not always accurately reflect shipping status on USPS website.  If you have not RECEIVED your item by the 14th business day please email us. PLEASE UNDERSTAND WE CAN NOT GUARANTEE A SPECIFIC DATE OF ARRIVAL OR DATE ITEMS HAVE BEEN SHIPPED, HOWEVER IF YOU GO BACK TO YOUR CONFIRMATION EMAIL SENT TO YOU DIRECTLY AFTER ORDER WAS PLACED, click on “View Your Order” to retrieve your tracking info.
***If you made a purchase from our website and did NOT receive a confirmation email directly after, but your bank account was debited for the purchase, THE ORDER DID NOT GO THROUGH ON OUR END. In that case, your money will be put back on your account by your bank typically in 3-7 business days***

How do garments fit or run?
Men's are true to size. Women's are all fitted/stretchy material. All shirts are pre shrunk and ringspun.

How do I order a custom product?
Send custom requests to ImLivinB@gmail.com. You will be answered within 24 hours.

What if my package is lost by the post office, I do not receive or is stolen from my door?
ImLivinB LLC is NOT responsible for lost or stolen packages. Once the tracking number states it was processed by the USPS or delivered to the address, it is out of our hands unfortunately and we are not liable to send another package or refund. Please contact the USPS with tracking number and file a claim. 

Return policy:
Items received CAN NOT be refunded or exchanged for different style item, only ImLivinB ONLINE STORE credit, within 7 days of purchase. We DO NOT allow returns, refunds or exchanges on Enormous items. They are made per order, please know your size. WE DO NOT ALLOW RETURNS, EXCHANGES OR REFUNDS FOR ANY $12 HOODY, $9 CREWNECK, $3 TEE OR FREE TEE PROMOTIONAL SALESAll garments are true to size and fitted. We suggest going up a size if you would are uncertain. We also DO NOT guarantee a perfect match for sneaker. For best results please stop in with sneaker. We do not offer refunds do to the picture online being slightly different  color or shade from the item once it arrived. 
We do not accept online returns in store. Also, we DO NOT PAY FOR SHIPPING YOUR ITEM BACK FOR A RETURN UNLESS THE ERROR WAS OUR FAULT. If you order the wrong size or color etc and wish to exchange, YOU ARE LIABLE FOR THE SHIPPING COST TO SHIP BACK TO US. Please ship item back to our online facility below:

CONTACT INFORMATION:
ImLivinB
3010 Monroe rd Ste 103
Charlotte NC 28205
Email: ImLivinB@gmail.com